Delivery, Refunds, and Cancellations

1) All orders are shipped from the pharmacy that offers that product. Shipping times are noted under each item description. Pharmacies track every order and receive notification when your item is delivered. Please sign up for shipping notifications with www.ups.com and www.fedex.com to receiving shipping information. Neither I nor the pharmacy are responsible for stolen items.

Because the medication ships from the pharmacy, we are unable to relay any special requests for the shipping carriers. You will need to contact the pharmacy for any special requests relating to shipping (such as where to leave your package or receiving your package on a certain day). 2) If you are unsure of which medication and dosage to order, please message us on your Push Health account prior to placing an order. 3) We are not responsible for items shipped to the wrong address if incorrect info is entered on an order. Please double check the information before submitting your order. If your order has already been placed with the pharmacy, it will be your responsibility to contact the pharmacy to assess whether that can change your shipping address, as many ship the same day your order is placed with them. This is not always possible, so please double check your order and shipping address before you place it! 4) REFUNDS: There will be NO REFUNDS, cancellations, or address changes after your order has been submitted to the pharmacy due to their very quick shipping times! Many of these pharmacies ship within 1-2 days (sometimes even the same day) and your order will often be shipped before you are able to cancel it.

In the rare case that a product is lost, discontinued, delayed, or goes on backorder at the pharmacy and shipping times will be delayed, we will contact you. If you would like a refund, we will be more than happy to accommodate either a full refund back to your original payment method (with no processing fee) or a discount code for a future order (plus a $15 extra credit). 5) All refunds will be made back to the initial payment method and must be made within 180 days of the initial charge. If for some reason this can't be done due to card expiration, 180 days has lapsed, account closure, etc., we will issue you a discount code for the full amount to be used on the order site. 6) If your product is lost or damaged in shipping, please contact the pharmacy so they may file a loss claim. You may view their contact info here, or message us on your Push Health account for help with contacting the correct pharmacy if needed.